Alluvial's Integrations Manager is directly responsible for managing the product integration process with major digital asset custodians, exchanges, fintechs and other organizations. The Integrations Manager plays a pivotal role in guiding integrators through technical discovery, testing and implementation and works closely with external and internal stakeholders to create a seamless integration experience.
Essential Duties and Responsibilities
Lead solution discovery sessions with integrators to determine technical and business-level requirements
Create customer-facing technical documentation and testing plans that encompass integrator requirements for successful delivery
Serve as the interfacing and knowledge transfer point between customer and internal delivery team during implementation
Provide critical client support to remediate bug and incident discovery serving as the point of liaison with internal product and engineering teams
Serve as the key point of contact for Alluvials growing ecosystem of integrators to offer white glove support and frictionless participation with the protocol
5+ years of experience in solutions architecture in the blockchain sector, at a major technology company, or financial organization
Experience and demonstrated success working XFN across business, product, engineering, and customer experience teams
An extremely high attention to detail and the ability to remain organized across simultaneous active projects
A self starter that thrives in a small team environment and is capable of wearing multiple hats in different situations
Alluvial is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.